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Can an AI tool see all our email?
No. It only sees the mailboxes or folders we agree at the start.
How we handle your data in AI projects
By Jack Doherty, updated 4 November 2026
Most Irish firms we talk to ask the same thing before anything else: what happens to our data? Here's the plain answer. If anything here doesn't fit your setup, we'll put the specifics in writing before work starts.
What we see
Only what the job needs. We agree at the start which mailboxes, folders and systems the AI tool can read, and nothing else.
Which AI services we use
We name the AI provider in your project scope before we start, and we use business or API accounts, not consumer chat apps.
Is your data used to train AI models?
We only use AI services whose business terms say your data isn't used to train their models, and we'll show you those terms.
Where it's stored
In your own systems wherever possible. The tool reads from and writes back to the email, files, CRM or accounts software you already use.
Who can access it
Only the WDI team working on your project.
How long we keep it
We agree it with you at the start, and delete our working copies when the project ends.
Personal data and GDPR
Where the tool handles personal data, you stay in control of it, and we sign a data processing agreement with you before we touch it.
Enquiries to WDI
How we handle data from our own website, forms and ads is set out in our privacy policy.
Frequently asked questions
Is our data used to train ChatGPT or other models?
No. We only use AI services whose business terms say your data isn't used for training, and we'll show you the terms.
Do you sign a data processing agreement?
Yes, before we touch any personal data.
Can we keep everything inside Microsoft 365?
Often, yes, where the tool can run inside it. We'll tell you on the first call.
What happens when the project ends?
We delete our working copies, and the tool and its data stay in your systems.
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